Canada-Based Largest Pharmaceutical Company End-to-end Global Artwork Operations and Technology Transition

This case study highlights Freyr’s long-standing partnership with one of Canada’s largest pharmaceutical companies to transform their global packaging artwork operations. Over nearly a decade, Freyr supported the client across six functions, resolving recurring challenges such as frequent artwork errors, fragmented processes, non-compliance risks, and limited cross-functional collaboration.

Through a phased approach—starting with artwork consulting and future-state process design, followed by centralization, workflow optimization, and full-scale AMS technology implementation—Freyr enabled a seamless transition to a unified, automated, and compliant artwork ecosystem. Key outcomes included 98% Quality Right-First-Time (RFT), ZERO non-compliance findings, 45% cost savings, and the successful processing of 85,000+ artworks.

Freyr’s integrated services—including artwork migration, end-to-end lifecycle management, design and proofreading operations, and centralized governance—enabled the client to achieve sustainable efficiency, enhanced quality, and technology-driven scalability across global markets. This case study demonstrates how strategic standardization, harmonization, and digital enablement can elevate artwork operations into a mature, future-ready capability.